Understanding Incontinence in Older People

Incontinence is a common health issue for many older people, and can have significant impacts on their dignity, comfort, autonomy and quality of life. Supporting older people living with incontinence requires knowledge, sensitivity, and a person-centred approach that promotes independence and wellbeing.

Incontinence is a common health issue for many older people. It can involve the bladder, the bowels, or sometimes both, and no two experiences are the same. For some, it may mean small, frequent leaks   . For others, it can be a sudden and urgent need to use the toilet, or difficulty fully emptying the bladder. Living with incontinence can be distressing. Without the right care, it may cause discomfort, embarrassment, or even a loss of independence. But with good support, older people can live comfortably and with dignity. Person-centred continence care is about more than managing symptoms, it’s about respecting privacy, protecting wellbeing, and supporting quality of life.

This course is for aged care staff, providing the understanding and practical skills needed to manage incontinence respectfully and effectively. By completing this training, staff will be equipped to meet the continence care expectations outlined in the Aged Care Quality Standards and deliver safe, compassionate, and high-quality support to older people living with incontinence.

Throughout this training, learners will explore the causes and types of incontinence, best practice approaches to assessment and support, and ways to create a care environment that upholds dignity and privacy.

This course has been developed to provide an understanding of the various types of incontinence that older individuals may experience and is suitable for both older people living in residential aged care and those who receive in-home care.