Under Australian aged care legislation, every aged care consumer needs to have a care plan implemented, maintained and updated in partnership with their aged care provider, whether they live in a residential aged care environment or receive home care services. This document outlines the consumer's care needs, goals, and preferences, the services they should receive to meet those needs, and who will provide them and when.
Interviews were undertaken with L&D leaders at councils that work with us, and utilise our off the shelf learning library for their training requirements. We wanted to gauge what is at the heart of council training challenges to understand how we may take common themes and model a solution that benefits all councils. A premium learning solution that is easy to deploy, enjoyable in practice and highly efficient.