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20% of the population will experience incontinence during their life.

There are 2 types of incontinence – urinary and faecal, and the degree depends on the level of accidental or involuntary leakage that occurs. Determining the type is the first step in finding ways to improve, and possibly overcome incontinence.

In this blog, we will explore workplace training that focuses on incontinence within residential Aged Care during World Continence Week, and in conjunction with our subject matter expert, TENA.

TENA is the global leader in continence care and works with care professionals to empower them in helping their customers to ensure the best care in retaining dignity and quality of life. TENA provides extensive information on prevention, treatment and management of bladder and bowel issues. This level of expertise and continence smart care helps to manage the condition, prevent urinary tract infections and educate those working with individuals with the condition.

Kineo's digital training offering with TENA is in focus and here we are looking at the Incontinence suite of workplace learning courses created for anyone working in the Aged Care sector that is required to undertake this training.

Introducing the Incontinence Suite of courses with learning content provided by TENA

In Kineo Courses off the shelf learning library in the category of Health, Disability and Aged Care there are 8 course titles to help build fundamental knowledge, upskill and refresh the learner on key topics of bladder and bowel continence aid care.

Here’s a little insight into each course that are all under 1 hour in duration and that learners have rated over 4 out of 5 stars for learner experience.

Introduction to Personalised Incontinence Care

This course has been developed to provide an understanding of the different types of care someone affected by incontinence requires.

Support workers will gain an understanding of:

  • the different types of incontinence and causes,
  • the challenges experienced by those who are affected,
  • the different types of treatments and lifestyle interventions, and
  • considerations when assessing incontinence needs.

Individual Assessment and Product Selection

How to assess an individual’s incontinence protection requirements and select an appropriate continence product for them as part of delivering personalised continence care.

Learning outcomes include:

  • the importance of personalised continence care,
  • how to conduct an individual assessment, including the appropriate mapping criteria to use to ensure the correct data is collected,
  • product selection, and
  • how to maintain personalised continence care at an organisation.

Leakage Prevention

This course, rated 4.4 out of 5 by learners in 2022 has been developed to provide an understanding of good practice pad leakage prevention for care recipients with incontinence.

An aged care worker commented on their training experience:

“Very informative about product management of incontinence of our care recipients.”

can expect to gain knowledge on:

  • good practice leakage prevention,
  • leakage prevention strategies,
  • procedures for managing pad leakage, and
  • continuous feedback and improvement.

Bowel Management

Designed for healthcare workers, this course provides an understanding of faecal incontinence, constipation, and their causes, management techniques and the type of care someone affected requires.

Learners rate this course 5 out of 5 stars and a Healthcare services learner has commented the course module is “easy to follow direct training”. This course will provide an understanding of:

  • the basic anatomy and physiology of the gastrointestinal tract,
  • the different types and various causes of faecal incontinence,
  • how to manage faecal incontinence,
  • what someone with faecal incontinence may go through, and
  • how to provide better care for someone affected by faecal incontinence.

Incontinence Night Care

This course has been developed to provide you with an understanding of good practice incontinence night care to promote a good night's sleep and to alleviate caregiver workload.

The learning content covers:

  • the importance of sleep,
  • how to establish nighttime routines for incontinence care,
  • how to avoid unnecessary pad changing,
  • the importance of personalised care, and
  • the coordination of day and night shift staff.

Pad Changing and Change Frequency

This course has been developed to provide you with the knowledge, practical tools and support for good practice pad changing and change frequency.

Several clinical learners have provided feedback stating that this course was a good experience. Learners can expect to gain an understanding of:

  • daily pad changing routines.
  • the benefits of good practice pad changing and change frequency,
  • how to maintain resident dignity and reduce carer workload and strain, and
  • how to secure pads properly.

Perineal Skin Care in Relation to Incontinence

Described as “thorough” by a clinical learner, this course has been developed to provide the learner with the knowledge, practical tools and support to significantly reduce (or eliminate) incontinence-related perineal skin conditions.

This course will provide an understanding of:

  • perineal skin care,
  • preventing perineal dermatitis,
  • teamwork for continuous improvement, and
  • caring for the individual.

Dementia and Incontinence

Developed to provide an understanding of good practice continence care for those with dementia, learners have indicated this is easy to complete and the course provides an understanding of:

  • the different diseases that can cause dementia,
  • the impact dementia can have on a person's behaviour and how this has consequences for their everyday continence care,
  • how to make it easier for dementia sufferers to toilet themselves,
  • how to choose appropriate products to facilitate self-changing and toileting, and
  • how to appropriately approach individuals with dementia.


If your aged care workforce would benefit from incontinence care practical workplace training co-created with world leading subject matter experts, we would be delighted to hear from you.

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