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Emotional Intelligence is our ability to recognise, interpret and respond to your emotions, and to other people’s too. This course starts you on your journey to being an emotionally intelligent manager.
This course is ideal for new and aspiring managers.
This interactive self-study e-learning course provides an introduction to emotional intelligence. Using a range of realistic examples, scenarios and challenges, it is the ideal starting point to begin building your emotional intelligence skills.
Enhance emotional intelligence is for anyone looking for a clear, easy to understand introduction to developing your emotional intelligence skills. It is part of the Mind Tools offthe-shelf course library, designed to help you build your personal effectiveness as a manager or leader.
By completing Enhance emotional intelligence you will be able to:
• articulate why it's important to build your emotional intelligence skills
• detail what good emotional intelligence practice looks like
• reflect on the skills you need for emotional intelligence
• practise your emotional intelligence skills
• develop an action plan to take your emotional intelligence learning further
