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Effective leaders are the people that others choose to willingly follow. Being aware of your own and others’ emotions, being able to manage them and build emotionally intelligent relationships is critical to building a successful workplace environment. A better understanding of your own emotions as well as others will help you to enhance both personal and professional relationships.
This course is designed for all people leaders, supervisors and managers as well as those moving toward leadership and management roles. The concepts and skills are designed to help expand your knowledge, skills and confidence to lead and manage teams in the modern workplace.
This course is from the ready2manage range, which delivers essential personal skills, behaviours and values that will help you and your team to realise its full potential. Topics covered in this course include: emotional competencies; self-awareness and self-reflection; feedback; swot analysis; 360-degree feedback surveys; informal feedback; ensuring feedback is productive.
