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Is your inbox out of control? This section shows you how Copilot in Outlook 365 helps you take back your time. You'll learn how to write emails in a flash, summarise long threads, and reply with confidence — all with AI doing the heavy lifting. Discover how to improve your tone with Copilot Coach, automate inbox organisation with rules and flags, and use Copilot in your calendar to stay on top of your schedule. From your first email of the day to your last meeting invite, you'll feel in control of your workday.
Professionals whose workday is dominated by email and calendar management — including executives, account managers, customer-facing staff, and administrators. They feel overwhelmed by inbox volume and want to communicate more efficiently without sacrificing quality or tone.
- Draft and refine emails using Copilot that demonstrate clear tone, structure, and purpose in at least 2 scenarios.
- Apply inbox management techniques by creating rules, flags, or summaries to organize email workflows effectively.
