.png)
Successful people think from a very rational, positive viewpoint. Often, though, they may fail to look at problems from, for example, emotional, intuitive, creative or negative angles. In this course, we focus on providing a basic framework for creative problem-solving and decision-making.
This course is designed for all employees, contractors and other workers in an organisation. The concepts and skills are designed to help expand your knowledge, skills and confidence to better perform your role and achieve your workplace goals.
This course is from the ready2work range, which delivers invaluable learning in essential skills, personal qualities and values that will help you to thrive in your workplace. Topics covered in this course include: creativity in problem solving and decision making, identify the problem; define and evaluate the alternatives; making a decision; people and time considerations; information and clarity decisions; situation considerations; conflict prevention and resolution; alternative and acceptance considerations; results and benefits; consistency considerations; decision traps; implementing the solution; measurement techniques; contingency plan; monitoring results.
