In this course, we investigate the dynamics and skills involved in negotiation, including how you can recognise, harness and control your personal traits in order to be a more influential and persuasive negotiator who combines sound preparation, exudes confidence and is compellingly persuasive.
This course is designed for all employees, contractors and other workers in an organisation. The concepts and skills are designed to help expand your knowledge, skills and confidence to better perform your role and achieve your workplace goals.
This course is from the ready2work range, which delivers invaluable learning in essential skills, personal qualities and values that will help you to thrive in your workplace. Topics covered in this course include: influencing, persuasion and negotiation; processing and reacting; time to collect yourself; redefining yourself; being assertive is not being aggressive.