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In this course, we investigate the process of assessing and improving work quality. We also investigate the importance of planning professional development, which requires the analysis of past performance to identify strengths and challenges before setting goals and plans for personal improvement.
This course is designed for all people leaders, supervisors and managers as well as those moving toward leadership and management roles. The concepts and skills are designed to help expand your knowledge, skills and confidence to lead and manage teams in the modern workplace.
This course is from the ready2manage range, which delivers essential personal skills, behaviours and values that will help you and your team to realise its full potential. Topics covered in this course include: performance; listening and feedback; benchmarking and consistency; managing slippage and competing demands; professional competence and development.
