Effective workplaces are built on trust and integrity. They lower staff turnover rates as they increase motivation, vastly improving service and production standards. These workplaces are supported by internal and external stakeholder networks that have confidence in one another. This course investigates the characteristics and attributes of an effective workplace.
This course is designed for all people leaders, supervisors and managers as well as those moving toward leadership and management roles. The concepts and skills are designed to help expand your knowledge, skills and confidence to lead and manage teams in the modern workplace.
This course is from the ready2manage range, which delivers essential personal skills, behaviours and values that will help you and your team to realise its full potential. Topics covered in this course include: characteristics of an effective workplace; communication and collaboration; recognition, trust and confidence; integrity, respect and empathy; leadership; standards and business practices; interpersonal style; performance.