In this course, we investigate self-management (or self-regulation), which is the second of three key areas of personal skills that make up Emotional Intelligence. Self-management is concerned with how you control and manage yourself and your emotions, inner resources, and abilities. It also includes your ability to manage your impulses.
This course is designed for all people leaders, supervisors and managers as well as those moving toward leadership and management roles. The concepts and skills are designed to help expand your knowledge, skills and confidence to lead and manage teams in the modern workplace.
This course is from the ready2manage range, which delivers essential personal skills, behaviours and values that will help you and your team to realise its full potential. Topics covered in this course include: stressors and signs of stress; emotional states; controlling emotional responses; six step process to regulate emotional responses; modelling emotionally intelligent behaviour.