Sales and Customer Service

Core Module 7 - SIRXWHS002 Contribute to workplace health and safety

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Core Module 7 - SIRXWHS002 Contribute to workplace health and safety
This course is in the base subscription pack
Sales and Customer Service
Course Duration
Subject Matter Expert
Interaction Training
Interaction Training
ESG Course
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Safety procedures in all retail stores are governed by legislation. On top of this, many stores implement their own safety policies and procedures in line with the legislation to encompass the store's unique circumstances and products. For instance, a car accessory store will have procedures for handling each of a variety of chemical products whereas a footwear store may only have a procedure for using basic cleaning agents.

Target Audience

This course is for all employees, contractors and other workers in the retail industry. The concepts and skills are designed to help expand your knowledge, skills and confidence to better perform your role and achieve your retail workplace goals.

Learning Outcomes

This course is from the ready4retail range, which delivers essential personal skills, behaviours and values that will help you to realise your full potential in the retail environment. Topics covered in this course include: Contribute to workplace health and safety - Introduction to Work Health and Safety for workers - WHS Terminology - Your WHS duties - Types of hazards - Use safe manual handling techniques - Techniques for safe lifting - Techniques for Pushing and Pulling - Manage dangerous goods and substances - Safety Data Sheets (SDS) - Machinery, tools, and protective equipment - Identify and remove safety hazards, and report all workplace hazards as they arise - Promptly report unsafe work practices, incidents, and accidents - Emergency and evacuation procedures - Identify designated personnel responsible for first aid and evacuation procedures - Accurately identify safety alarms - Participate in workplace health and safety practices - The goal of consultation.

Contextualised Content

retail; ready4retail; HSE; WHS; OHS; health; safety; environment; workplace; skills; competencies; competency; policies; procedures; knowledge; experience; hazards; ergonomics; work process; Safety Data Sheets; SDS; Psychosocial; Bullying; harassment; discrimination; Evacuation; Job safety analysis; reporting; emergency locations; competent persons.