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This course provides essential training in safe retail work practices, focusing on risk management, manual handling, and emergency preparedness. Learn to follow and maintain safety procedures, conduct risk assessments, and identify unsafe working practices. Develop the competence and confidence to ensure a safe working environment where consultation, collaboration, and proactive risk management are emphasised to mitigate workplace hazards and promote a culture of safety.
This course is from the ready2work Retail series, which is designed for both new and experienced retail professionals. The series offers practical skills crucial for success in the retail industry, such as customer service, sales techniques, inventory management, security, point-of-sale systems, etc., designed to help improve customer experiences, boost sales, and enhance operational efficiency.
Develop an understanding of safety procedures, including risk assessment and control measures. Acquire competence in manual handling techniques, including safe lifting, pushing, and pulling. Learn emergency and evacuation procedures, including identifying designated personnel and effectively responding to safety alarms.
Topics include: Apply Safe Retail Work Practices: Follow and maintain safety procedures - Terms and Definitions - What is Risk? - Risk Assessment and Control - Identify and report unsafe working practices - Safety procedures - Manage dangerous goods and substances - Manual Handling - Techniques for safe lifting - Techniques for Pushing and Pulling - Report incidents - Consultation - Emergency and evacuation procedures - Identify designated personnel - Accurately identify safety alarms.
