There are three main ways of communication in business: verbal, non-verbal and written. While all of them are essential, the latter tends to be the most prevalent. Written business communications include emails, letters, reports, company brochures, presentation slides, case studies, sales materials, visual aids, social media updates, and other business documents. In this course, we look at the basics of written communications, including exposing some of the more common errors in spelling and grammar.
This course is designed for all employees, contractors and other workers in an organisation. The concepts and skills are designed to help expand your knowledge, skills and confidence to better perform your role and achieve your workplace goals.
This course is from the ready2work range, which delivers invaluable learning in essential skills, personal qualities and values that will help you to thrive in your workplace. Topics covered in this course include: the writing process; grammar and punctuation; specific document tips (e-mail, memos, business letters, proposals).