Aged Care Quality Standard 3: Personal care and clinical care

Standard 3: Personal Care and Clinical Care focusses on the expectations that the community and consumers have regarding the safe, effective and quality delivery of personal and clinical care and is aimed at leaders, managers and other staff members responsible for the delivery of care and services to consumers receiving residential aged care and home care services.

The goal of this course is to teach learners the importance of what Standard 3 means for consumers: That they get personal care, clinical care, or both, that is safe and right for them as an individual.

Government funded aged care providers are expected to comply with each of the Aged Care Quality Standards. The standards reflect the level of care and services the community expects from aged care providers.

Aged care consumers are, above all, individuals in every sense of the word who have the right to be treated with dignity and respect.