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Is your Copilot icon greyed out in Outlook? Before you call IT, check these simple fixes. This quick tutorial shows you the most common reasons why Copilot might be inactive and how to fix them in seconds. Whether you're using classic or new Outlook, we'll guide you through the steps to ensure you're in the correct account and that Copilot is properly enabled in your settings. Stop the frustration and get back to managing your emails with AI assistance in no time.
Ideal for those looking to streamline workflows and make more effective use of Microsoft 365 applications.
Troubleshoot a greyed-out Copilot icon in classic and new Outlook.
Ensure you are using the correct account with your Copilot licence.
Enable Copilot from the settings menu to activate its features.
