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In this course, we investigate the clearly defined procedures for handling grievances as well as disciplinary options. Grievances are concerns, problems or complaints raised by a worker. The goal of a grievance procedure is to ensure that, as far as possible, grievances are dealt with and resolved informally through discussion between the aggrieved and their manager or supervisor.
This course is designed for all employees, contractors and other workers in an organisation. The concepts and skills are designed to help expand your knowledge, skills and confidence to better perform your role and achieve your workplace goals.
One of the health and safety titles in our ready2work range, this course overviews essential policies and procedures designed to help keep people safe in the workplace. It is generic, so please follow any local procedures that apply if they conflict with anything covered herein. Topics covered in this course include: The importance of hand hygiene; Preventing infections; What is hand hygiene?; How to wash hands; Alcohol-based handrubbing; 5 Moments for Hand Hygiene; Wearing gloves.
